Help Section and Answers to Frequently Asked Questions

• 1 - How do I search for properties?
• 2 - How can I get in contact with the publisher?
• 3 - How do I save a search to receive notification?
• 4 - How can I get in contact with the persons that have saved searches?
• 5 - How do I register for the first time?
• 6 - How do I publish for the first time?
• 7 - How do I add photos to the property that I published?
• 8 - How do I modify, activate, deactivate, or erase my adverts?
• 9 - How can I change the password or other information in my personal account?
• 10 - How can I write a comment in the Testimonials section of your web site?
• 11 - How can my Real Estate agency get a link from your web site?

[ Go to Home Page ]

- 1 -

• In the Home Page, select Searching
• Decide the type of operation: sales, rentals, temporary rental, etc. Then, select: area, property type, number of rooms, price rage, etc.
• Click the Search Properties button and wait for the relevant publications to appear

[ Search for Properties ] - [ Back to Top ]

- 2 -

• Fill in your name, e-mail, phone number, and reason of enquiry (you can also send a copy of this to your own e-mail)
• Click the "Enquire / View Details" button.
• This enquiry will now be sent to the publisher and the contact information will automatically appear on your screen
• If you represent a Real Estate agency or commercial group, you should respect those who do not wish to be contacted by third parties, as a security and honesty policy towards our users. These adverts with have a "Intermediaries and realtors please DO NOT contact this advert" at the bottom of the listing

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- 3 -

• From the Home Page, click Searching and select your criteria: area, property type, price, etc. You can also choose Save this Search at the right of the search panel.
• In both cases you should fill in the search and contact information (the more details the better), then, check to accept the " Privacy Policy User Agreement" and wait for a notification to be sent to the e-mail inbox of your choice
• To start receiving notifications, we require that you validate your e-mail address. Because of this, when you submit your inquiry we will send you a link to be activated through your e-mail. The search will not be active, and you will not receive notifications, until you click this link, so we ask you to please put a valid e-mail.

[ Save a Search ] - [ Back to Top ]

- 4 -

• When you go to Notify Me and select the area, price, room number, etc. of your property; the published search matches of people who are looking for such a sale or rental deal as you are offering will appear
• If you find that the results interest you and that you want to contact someone, the only way to do so is to publish a property that fits that specific searches criteria. This way, you will avoid wasting time on uninterested buyers, and have a better chance of closing a quick deal.
• Once you have published your property, and our system recognizes that your listing matches the details of one or more of the searches, notifications will automatically be sent out to all concerned parties. This way, "the searchers" will receive a link directly to the relevant advert in their e-mail inbox. They can then decide if they want to get in contact with the publisher or not. Remember that the quality of your images and description is very important.
• If the searcher feels that the property is relevant, he or she will then send in their enquiry and instantly receive your contact information, while you will be notified of their interest.

[ View Searches ] - [ Back to Top ]

- 5 -

• Click My Account from anywhere in the site, then..
• If you are a new user, select "I do not have an account and would like to register"
• Specify if you are homeowner or real estate agent
• If you are previously registered, sign in through My Account with the e-mail and password that you have registered, just like you do in Hotmail, Yahoo!, Gmail, etc.
• That's it! Now you are a registered user at enbuenosaires.com
• [ Register as a New User ] - [ Back to Top ]

- 6 -

• Sign in to My Account and select Publish New Properties..
• At any moment that you are navigating our site, you can click Publishing, where the "login" field will appear, and after signing in you will automatically be transferred to the publishing page
• [ Publish a Property ] - [ Back to Top ]

- 7 -

• If you are already publishing, don't worry, the publishing process will guide you up to the photo adding moment (after the initial form)
• If you want to add photos to already published properties, go to:
  • My Account,
  • Fill in e-mail and password (if you have not done so already)
  • View Published Properties,
  • Edit (the property to which you want to add or remove photos),
  • Add/Remove photos from the listing,
  • And finally, add your new photos by clicking "Browse...", just like you do in Hotmail, Yahoo!, Gmail, etc.
• To remove photos, click "x" (on the bottom right of each photo).
• [ Back to Top ]

- 8 -

• My Account,
• Fill in your e-mail and password (if you haven't done so already)
• If you can't remember your password, click Did You Forget Your Password?, fill in your e-mail and the system will send you a copy of your password to your inbox.
• Go to Published Properties,
• Click Edit on the property in question and make your changes.
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- 9 -

• Go to My Account,
• Fill in your e-mail and password (if you haven't done so already),
• If you can't remember your password, click Did You Forget Your Password?, fill in your e-mail address and the system will send you a copy of your password to your inbox.
• Click "Account Details" and then "Edit Account Details"
• Make de desired modifications and then click "Next Step"
• That's it! Your new account details have been saved
• [ Back to Top ]

- 10 -

• To write and entry for the Testimonials section with your name and your Real Estate agency's logo, you should..
• Send an e-mail to pia.freaza@enbuenosaires.com with your testimonial and your logo in an attachment, preferably in .jpg or .gif format
• This will then be analyzed and included in the relevant section
• [ Testimonials ] - [ Back to Top ]

- 11 -

• To get a link from enbuenosaires.com to your site, all you need to do is..
• First of all, incorporate a link ( as explained here) from your web page to ours,
• Then write to us using this form in which you should not forget to include the place of our link in your web site and information about your company
• [ Company Section ] - [ Back to Top ]

• 1 - How do I search for properties?
• 2 - How can I get in contact with the publisher?
• 3 - How do I save a search to receive notification?
• 4 - How can I get in contact with the persons that have saved searches?
• 5 - How do I register for the first time?
• 6 - How do I publish for the first time?
• 7 - How do I add photos to the property that I published?
• 8 - How do I modify, activate, deactivate, or erase my adverts?
• 9 - How can I change the password or other information in my personal account?
• 10 - How can I write a comment in the Testimonials section of your web site?
• 11 - How can my Real Estate agency get a link from your web site?
• [ Back to Top ]

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• Publish My Properties
• Search for Properties for Rent
• Search for Properties for Sale
• See Saved Searches, (more than 11.000)
• Send us a Message
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